Journeys For Health

Last updated: [22/01/26]

1. About Us

Journeys For Health provides health-aligned travel advisory services, including wellbeing-focused planning, nurse-led guidance, and coordination of accessible travel arrangements. We do not provide medical diagnosis or treatment.

2. Scope of Services

Our services may include, but are not limited to:

• Health-aligned travel planning

• Nurse-led advisory support

• Travel safety and risk assessments

• Coordination of accessible and adaptive arrangements

• Wellbeing and holistic travel guidance

• Signposting to evidence-based medical resources

All services are advisory in nature and do not replace medical care provided by your GP, consultant, or healthcare provider.

3. Nurse Advisory Services

Where applicable, guidance may be provided by a Registered Nurse.
This guidance:

• Is based on information provided by you

• Does not constitute medical diagnosis or treatment

• Does not replace in-person clinical assessment

• Is offered in line with professional nursing standards and the NMC Code of Conduct

You remain responsible for seeking medical advice from your own healthcare providers.

4. Client Responsibilities

You agree to:

• Provide accurate, complete, and up-to-date information regarding health, mobility, and personal needs

• Inform us promptly of any changes to your health or circumstances

• Follow advice provided by your medical professionals

• Ensure appropriate insurance, visas, vaccinations, and medical clearance are in place

Journeys For Health cannot be held responsible for outcomes arising from incomplete or inaccurate information.

5. Travel & Third-Party Providers

We may recommend or coordinate with third-party providers (e.g. airlines, accommodation, activity providers, medical services).

• Journeys For Health is not responsible for the acts, omissions, or performance of third-party suppliers

• Any contracts with third parties are between you and the provider

• We do not guarantee availability, quality, or outcomes of third-party services

6. Health & Risk Acknowledgement

Travel involves inherent risks, including health-related risks.

By engaging our services, you acknowledge that:

• Travel decisions remain your responsibility

• Journeys For Health does not guarantee safety, health outcomes, or fitness to travel

• You are responsible for ensuring you are medically fit to travel

7. Accessibility & Inclusion

We take reasonable steps to support accessibility and inclusion. However:

• We cannot guarantee full accessibility in all destinations

• Local infrastructure and services may vary

• Ultimate responsibility for suitability rests with the traveller

8. Fees & Payment

Fees & Payment

Fees for services provided by Journeys For Health will be agreed in writing prior to commencement. Payment terms, including any deposits or staged payments, will be clearly outlined at the time of booking.

Consultation fees are payable in advance and are non-refundable once services have commenced, unless otherwise agreed in writing.

Where a client proceeds with a holiday booking through our sister company, Well Done Journeys, the consultation fee paid to Journeys For Health may be credited against the total holiday cost, subject to booking value and applicable terms. Full details of any credit or deduction will be confirmed at the time of booking.

This credit applies only where the booking is made directly with Well Done Journeys following the consultation. Consultation fees remain payable and non-refundable where no booking is made, or where a booking is made with an alternative provider.

• Fees will be agreed in writing prior to commencement

• Payment terms will be clearly stated

• Fees are non-refundable once services have commenced unless otherwise agreed in writing

9. Cancellations & Changes

Cancellation terms will be outlined at the time of booking.
Third-party cancellation policies may apply and are outside our control.

10. Limitation of Liability

To the fullest extent permitted by law:

• Journeys For Health is not liable for loss, injury, illness, delay, or disruption arising from travel

• Our liability is limited to the value of the services paid

• Nothing in these terms limits liability for death or personal injury caused by negligence

11. Confidentiality & Data Protection

We handle personal and health information in accordance with UK data protection law (UK GDPR).
Details are outlined in our Privacy Policy.

12. Intellectual Property

All content, materials, and documentation provided by Journeys For Health remain our intellectual property unless otherwise stated.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

14. Contact

For questions regarding these Terms & Conditions, please contact: journeysforhealth@gmail.com

Journeys For Health does not provide medical treatment, diagnosis, emergency care, or clinical decision-making services.

Any health-related information, guidance, or support provided:

• Is advisory only

• Is not intended to be a substitute for professional medical advice, diagnosis, or treatment

• Should not be relied upon in place of consultation with a qualified medical practitioner

Clients are advised to:

• Seek appropriate medical advice from their GP, specialist, or healthcare provider before travel

• Ensure they are medically fit to travel

• Follow the advice and treatment plans provided by their healthcare professionals

Journeys For Health accepts no responsibility for decisions made by clients in relation to their health, medical treatment, or fitness to travel.

In the event of a medical emergency, clients should seek immediate assistance from local emergency services.

Health Information & Client Responsibility

Clients are responsible for providing accurate, complete, and up-to-date information regarding:

• Medical history

• Chronic or acute health conditions

• Medications

• Mobility, accessibility, or support needs

Failure to disclose relevant information may limit our ability to provide appropriate advisory support and may affect the safety and suitability of travel arrangements.

Journeys For Health is not liable for outcomes resulting from incomplete, inaccurate, or withheld information.

Scope of Practice Clarification Journeys For Health operates within a non-treatment, advisory scope of practice.
All nurse-led input is provided within professional boundaries and does not extend beyond the advisory remit permitted under the NMC Code.

1. Your Details

• Full Name

• Email Address

• Contact Number

2. Travel Overview

• Destination(s)

• Approximate Travel Dates

• Purpose of Travel

3. Health & Support Needs

(Advisory information only)

• Do you have any health, mobility, or accessibility considerations we should be aware of? (Yes / No)

  • If yes, please briefly describe

4. Wellbeing Focus

What would you like this journey to support?
☐ Physical wellbeing
☐ Emotional balance
☐ Rest & recovery
☐ Preventative health
☐ Other

5. Consultation Preference

☐ Basic
☐ Intermediate
☐ Advanced
☐ Not sure

6. Consent

☐ I understand Journeys For Health provides advisory services only and does not replace medical care.
☐ I consent to my information being used to arrange my consultation.

Journeys For Health

Last updated: [insert date]

1. Introduction

Journeys For Health is committed to protecting your privacy and handling your personal information with care, transparency, and integrity. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our services or visit our website.

2. Who We Are

Journeys For Health provides health-aligned travel advisory services, including nurse-led guidance and wellbeing-focused planning.

For the purposes of UK data protection law, Journeys For Health is the Data Controller.

Contact details:
Email: [insert email address]

3. What Information We Collect

We may collect the following types of personal data:

Personal Information

• Name

• Date of birth

• Contact details (email, phone number, address)

Health & Wellbeing Information

(Collected for advisory purposes only)

• Information about health conditions relevant to travel

• Mobility, accessibility, or support needs

• Wellbeing priorities

Travel Information

• Intended destinations and travel dates

• Travel preferences and requirements

Technical Information

• Website usage data (IP address, browser type, cookies)

4. How We Use Your Information

We use your information to:

• Provide and manage our advisory services

• Arrange consultations and ongoing support

• Tailor travel planning to health and wellbeing needs

• Communicate with you about our services

• Meet legal, regulatory, and professional obligations

Health information is used only to support advisory services and is handled with enhanced confidentiality.

5. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – where you have given clear permission

• Contract – to deliver services you have requested

• Legal obligation – where required by law

• Legitimate interests – to operate and improve our services safely and responsibly

Special category health data is processed under explicit consent and professional duty of care.

6. Nurse Advisory & Confidentiality

Where guidance is provided by a Registered Nurse, all information is handled in accordance with professional confidentiality standards and the NMC Code of Conduct. Information is accessed only where necessary to provide advisory support.

7. Data Sharing

We do not sell your data.

We may share information only:

• With trusted third-party service providers where necessary (e.g. booking partners), and only with your consent

• Where legally required

All third parties are required to protect your data appropriately.

8. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, please contact us using the details above.

10. Cookies

Our website may use cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

12. Contact & Complaints

If you have questions or concerns about how your data is handled, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).scription

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

2. How We Use Cookies

Journeys For Health uses cookies to:

• Ensure the website functions correctly

• Improve website performance and usability

• Understand how visitors interact with our website

• Support secure and efficient browsing

We do not use cookies to collect sensitive health information or to identify you personally without your consent.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include cookies that enable basic features such as page navigation and form submissions.

Analytics / Performance Cookies

These cookies help us understand how visitors use our website (e.g. pages visited, time spent on the site). This information is anonymised and used only to improve site performance.

Functional Cookies

These cookies remember choices you make (such as preferences) to provide a more personalised experience.

We do not use advertising or tracking cookies for marketing purposes unless explicitly stated and consented to.

4. Managing Your Cookie Preferences

When you visit our website, you will be given the option to accept or manage non-essential cookies.

You can also control cookies through your browser settings, including:

• Blocking cookies

• Deleting existing cookies

• Setting alerts when cookies are being used

Please note that disabling cookies may affect how the website functions.

5. Third-Party Cookies

Some cookies may be set by third-party services we use (such as analytics tools). These providers are responsible for their own cookies and privacy practices.

We recommend reviewing their policies directly for further information.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements or website functionality. Updates will be posted on this page with a revised date.

7. Contact Us

If you have any questions about our use of cookies, please contact:

Journeys For Health
Email: [insert email address]

Journeys For Health

Last updated: [insert date]

1. Purpose of This Statement

This Scope of Practice Statement defines the boundaries, responsibilities, and professional limits of services provided by Journeys For Health. It is intended to provide clarity for clients, partners, and stakeholders regarding the nature of our advisory services.

2. Nature of Services

Journeys For Health provides health-aligned travel advisory services designed to support wellbeing, accessibility, and informed travel planning.

Our services are advisory and supportive in nature and do not constitute medical treatment, diagnosis, prescribing, or emergency care.

3. Nurse-Led Advisory Role

Where applicable, guidance is provided by a Registered Nurse. All nurse-led input is delivered in accordance with:

• The Nursing and Midwifery Council (NMC) Code

• Professional standards of confidentiality, safety, and accountability

• Appropriate professional boundaries

The Registered Nurse role within Journeys For Health includes:

• Conducting structured health and wellbeing assessments for advisory purposes

• Providing general health-related guidance relevant to travel

• Supporting risk awareness and travel safety considerations

• Advising on accessibility, functional needs, and reasonable adjustments

• Signposting to appropriate, evidence-based medical resources

4. What We Do Not Provide

Journeys For Health does not provide:

• Medical diagnosis

• Prescribing or medication management

• Clinical treatment or therapeutic interventions

• Emergency or urgent medical care

• Fitness-to-travel certification

• Mental health diagnosis or treatment

Clients are responsible for seeking advice from their GP, consultant, or other qualified healthcare professionals regarding medical care and fitness to travel.

5. Client Responsibility

Clients are expected to:

• Provide accurate and complete information relevant to their health and travel needs

• Inform Journeys For Health of any significant changes to health status

• Follow advice provided by their own healthcare professionals

Journeys For Health cannot be held responsible for outcomes arising from incomplete or inaccurate information.

6. Safeguarding & Professional Boundaries

Journeys For Health operates within clear professional and ethical boundaries. Where safeguarding concerns arise, these will be managed appropriately in line with safeguarding responsibilities and relevant legislation.

7. Review of Scope

This Scope of Practice Statement is reviewed regularly to ensure alignment with professional standards, legal requirements, and service development.

Journeys For Health is committed to ensuring our website and services are accessible, inclusive, and usable for everyone, regardless of ability, health condition, or circumstance.

We aim to make our website as clear and easy to use as possible and are continually working to improve accessibility and user experience.

Accessibility Features

Our website aims to support accessibility by:

• Using clear, simple language

• Providing a logical page structure and consistent navigation

• Ensuring compatibility with screen readers and assistive technologies

• Allowing content to be accessed on a range of devices and browsers

Ongoing Improvements

We recognise that accessibility is an ongoing process. We are committed to reviewing and improving our website to meet recognised accessibility standards wherever possible.

Alternative Access & Support

If you experience any difficulty accessing information on our website or require content in an alternative format, we are happy to help.

Please contact us and we will do our best to provide the information or support you need in a way that works for you.

Contact Us

Email: [insert email address]
Phone: [insert phone number]